Video Valuations...How it works!

Hate the thought of a "Salesy" estate agent coming to your house and being stuck with them for an hour? Welcome to the world of Virtual Video Valuations! Read on to find out why its very much the same as a home visit.

The pandemic has certainly transformed the way many businesses work and has fast fowarded the use of the video call probably by 5-10 years! The big question is how on earth is someone supposed to value your house via zoom or a whats app call? Well, it's easier than you think! As long as you have a smart phone its really easy to do.

Step 1: When the appointment is made you'll be asked what method of video call you prefer. If you haven't got a clue then fear not! Our preferred method is via zoom. All you need to do is go to the app store on your phone and download the zoom app prior to the meeting. We'll arrange a convenient date and time then send you a zoom meeting link via email.

Step 2: On the date and time arranged take out your phone and go to the email with the zoom link and click the link. I will then allow you into the meeting when you connect. Make sure you are connected to the wi-fi to allow a good connection.

Step 3: We'll have a chat about your story and why you're looking to move. Then I'll ask you flip the phone around and guide me through the house telling me all about any modifications or improvements. If i need a closer look at something I'll ask you to go closer or zoom in.

Step 4: After you've finished showing me the property it's time to make yourselves comfortable and flip the phone back around. Together we'll determine a valuation that will give you the best chance of achieving the best possible price for your home. I will have already done some thorough research prior to our meeting so will have a fair idea - the video will just confirm the condition of the property to enable me to give you a more accurate valuation. I'll go through our marketing strategy and discuss our fees. After the meeting I'll send you a full marketing report where i'll confirm everything I've discussed with you. It's then up to you to decide whether what we do fits in with you!

I look forward to seeing you!


Best Regards


Ben Roberts
Managing Director


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What a month! May 2025 has been record-breaking for us at Keystone – and the stats speak for themselves: ✅ 30 new instructions (our highest ever) ✅ 67% valuation conversion rate ✅ 15 sales agreed ✅ Prices rising 3–4% across Flintshire

💥 Selling your home? Don’t be swayed by agents boasting about “huge databases”. That’s just a digital contacts list.

Here’s a quick look behind the scenes… 👀 👆 One video reached 77,000 views – with 69,000 unique people seeing it! Others? 📍 Chester Road, Mold - 77,000 views - ☑️NOW SOLD 📍 Hawarden Way, Mancot – 8,000 views - ☑️NOW SOLD 📍 Ffordd Deniol, Oakenholt – 3,700+ - ☑️NOW SOLD …and the list goes on.

🏡 Most house sales in the UK take 16+ weeks to complete. But at Keystone, we’re doing it in as little as 3 to 4 weeks — and we’ve got the proof.