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Why AI Isn’t Replacing Estate Agency

There’s a lot of noise about AI taking over industries — but estate agency isn’t one of them.

In this video, Ben shares why AI at Keystone is a support tool, not a replacement:

🤝 It enhances communication
📊 It helps us analyse trends faster
🧠 It frees our team to spend more time with clients
✨ And it makes the whole process smoother for you

Our busy professional clients choose us for our service, judgement, experience and care — and AI simply helps us deliver more of that.

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Ben explains how Keystone uses AI and buyer data to identify who is most likely to buy your home — allowing us to target the right people, reduce wasted viewings, and create smoother, faster sales.

Ben explains why having a survey carried out before you go to market can save time, reduce stress, and keep your sale firmly on track.

Buying a home is one of life’s biggest milestones — whether it’s your first purchase or you’ve been through the process before. And while it’s exciting, it can also feel overwhelming, with mortgages, surveys, negotiations and legal work all pulling you in different directions 😅

November has been an outstanding month for Keystone — and the data is crystal clear. From 1st to 24th November, we’ve agreed 23 property sales, making this one of the strongest months we’ve ever recorded. It’s further proof that when a home is priced with precision and launched with purpose, the market responds quickly and decisively.