When you’re buying or selling a property, choosing the right solicitor can make or break the entire process. While it’s tempting to opt for the cheapest or most convenient option, it’s a decision that often comes back to haunt people.
As estate agents at Keystone, we’ve seen firsthand how poor solicitor choices can cause unnecessary stress, delays, and even financial loss.
Here’s why selecting the right solicitor is so crucial—and what we do to help you get it right from the start.
The Cost of the Wrong Choice: A Cautionary Tale
We understand that many sellers and buyers are trying to keep costs down. Cheap, online-only solicitors may seem appealing, but too often, the initial savings lead to far bigger headaches later on.
Take this example: One of our recent clients instructed an online solicitor they found through a comparison website. From day one, communication was a problem. Emails went unanswered—not just ours, but those from the buyer’s solicitor too. Weeks passed with little progress, causing mounting frustration for all parties involved.
What’s more, when they did respond, they demonstrated little understanding of the local area. For instance, they raised unnecessary enquiries about radon gas—a well-documented issue in Flintshire with clear solutions—needlessly worrying their client and delaying the process further. By the time the seller decided to switch solicitors, they’d already lost weeks, paid fees to the original solicitor, and were now paying again for someone new.
Sadly, this isn’t an isolated case. In other instances, poor solicitors have:
• Failed to chase critical paperwork, holding up chains.
• Provided incorrect or overly cautious advice, panicking clients unnecessarily.
• Lacked familiarity with local regulations, creating avoidable hurdles.
Why Local Solicitors Make the Difference
A reliable solicitor with local expertise is worth their weight in gold. At Keystone, we’ve built relationships with three trusted local solicitors who:
• Know the local market and common issues like radon gas in Flintshire, so they don’t waste time on irrelevant enquiries.
• Respond promptly to communication—whether it’s from us, the other side’s solicitors, or you.
• Understand our ‘Sale Ready’ process, streamlining the transaction for a faster, smoother outcome.
With a solicitor who’s aligned with your agent and fully onboard with our systems, everyone is working together towards one goal: getting you moving quickly, stress-free, and with no surprises.
Our Solution: The ‘Sale Ready’ Advantage
To give you the smoothest possible experience, we’ve created our Sale Ready service. The moment you instruct us, we organise the property searches, immediately. We also ask you to instruct solicitors and fill in all the necessary paperwork. This proactive step can shave weeks off the transaction process once a buyer is found, significantly reducing delays.
What’s more, you won’t need to lift a finger. Your dedicated Keystone consultant will:
• Provide weekly updates from both solicitors, ensuring you’re always informed.
• Manage communication and resolve any issues promptly on your behalf.
We’re so committed to this level of service that it’s even written into our service agreement—giving you complete peace of mind that every detail is being handled professionally and efficiently.
The Right Solicitor for the Right Client
If you’re a busy professional juggling work, family, and life’s demands, the last thing you need is to chase down an unresponsive solicitor. You deserve a team that takes care of the details, keeps you informed, and ensures the process runs like clockwork.
At Keystone, we target clients like you—people who value their time and want an agent to take the hassle out of moving. That’s why we’re so passionate about working with solicitors who share our values of efficiency, expertise, and clear communication.
When you choose us, you’re not just choosing an estate agent. You’re choosing a team that’s built to deliver—and that includes connecting you with the very best solicitors to get the job done.
Ready to Move? Let’s Do It Right.
Avoid the pitfalls of a poor solicitor. Let us introduce you to one of our trusted partners who will work seamlessly alongside us to make your sale or purchase smooth, stress-free, and successful.
Your move matters. Let’s get it right from day one.
Contact us today on 01244 836636 to learn more about how we can make your move happen.